facebook

What Are My Consumer Rights When Under Debt Review?

 

At National Debt Advisors (NDA) we understand the importance of consumer rights. So to give you an all-round understanding of what your consumer rights are according to the National Credit Act, we’ve compiled a list of your consumer rights under debt review, coupled with your responsibilities.

Your rights and responsibilities under debt review

Rights: Responsibilities:
1) Consumers have a right to apply for debt counselling 1) Consumers have a responsibility to ensure full and correct financial disclosure at time of application
2) Consumers have a right to request for, and be provided with, reasons if the application for debt counselling is rejected 2) Consumers have a responsibility to make monthly repayments as agreed with the debt counsellor
3) Consumers have a right to a written disclosure of fees applicable prior to applying for debt counselling 3) Consumers have the responsibility to follow up on monthly payments made to the PDAs
4) Consumers have a right to a full disclosure of the debt counselling process prior to applying for debt counselling 4) Consumers have a responsibility to ensure that they understand the process, applicable fees and implications
5) Consumers have a right to receive distribution statements from their debt counsellors and PDAs on a monthly basis 5) Make payments regularly to the debt counsellor
6) Right to be legally protected 6) Notify the debt counsellor of any changes in circumstances financially
7) Right to pay an affordable reduced instalment  
8) Right to be issued with a clearance certificate once all short term debt has been paid up  
9) Right to be updated with all changes happening during the process  
10) Right to statements of payments being distributed  

If you need any additional information on your rights and responsibilities while under debt counselling, feel free to fill out our contact form. We will gladly walk you through any uncertainties that you might have.

Free Call Back Form

We'll Contact You!

"*" indicates required fields

Accept terms and conditions?*
This field is for validation purposes and should be left unchanged.

Related posts

How to Get a Loan Under Debt Review

How to Get a Loan Under Debt Review

How to get a loan under debt review   If you're wondering how to get a loan under debt review, your debt counsellor should inform you that you will not be allowed to until you settle your debts. So what is debt review and how does it work? Debt review is a legal...

Writing A Letter Of Demand: Essential Steps

Writing A Letter Of Demand: Essential Steps

Have you ever found yourself in a situation where you've tried everything to get paid, but nothing seems to work? Enter the letter of demand. This is often the final step you take before starting legal proceedings. A letter of demand clearly states how much money is...

How to Sell My Car Safely: A Comprehensive Guide

How to Sell My Car Safely: A Comprehensive Guide

Selling your vehicle Handling car payments can be tricky, especially when it gets to a time where you can no longer afford the monthly installments. A great option to get yourself out of the mud, selling your car before you miss any payments, and using the proceeds to...