Frequently asked questions

Your credit providers will be notified that you have entered Debt Review with NDA within 2 – 5 days. Naturally, we aim to do this ASAP because as soon as we do, the law prevents them from contacting you… read more

As a rule, you should contact us as soon as you miss a payment and don’t see yourself being able to make any of your upcoming payments. The sooner you get in touch, the better – you have nothing to lose by doing so, but a lot to lose by putting it off. Just being on our website indicates that your debt situation is spinning… read more

No, quite the opposite actually! Debt review can prevent you from losing your home and car, if credit providers are threatening to repossess and auction them off to recoup the debts you owe.

On the other hand, it will be too late for debt review to save your home and car if:

• 10 or more days have passed since you received a Section 129 Letter of Dem… read more

Naturally, this will depend on your personal circumstances and just how over-indebted you are. The way Debt Counsellors get Credit Providers to agree to lower instalments is by proposing extended repayment terms… read more

The purpose of Debt Review is to provide you with debt relief, as such Debt Counselling fees are built into your affordable, reorganised debt repayment plan, taking your living costs and personal circumstances into account… read more

Absolutely, debt counsellors are bound by law to treat the personal information of all consumers who apply for debt review as strictly confidential. We will notify your credit providers… read more

No, while you are under Debt Counselling, the credit bureaus cannot blacklist you by law. However, if you were blacklisted before you applied for Debt Review, these negative listings will remain on your credit record. This is just another reason to apply for Debt Review ASAP… read more

In order to qualify for debt review, you will need to be permanently employed. This lets your debt counsellor know that you have a regular income, and in turn, you are able to afford your debt at a reduced rate… read more

If you fail to contact your credit provider, after they have sent you a letter of demand or summons, they will obtain a court order and get a default judgment against your name. In which case, we will not be able to include the debt you defaulted on in your restructured repayment plan, as part of your debt review… read more

No. This is to prevent you from incurring more debt, as the purpose of debt review is to reduce your debt and work towards becoming debt free. Once you’ve settled all of your debts, NDA will issue you with a Clearance Certificate and you’ll be able to take out credit again. However, we do hope you will be far more… read more

The best thing to do would be to get in touch with us immediately, so we can make other arrangements and notify your Credit Providers of your situation. You will need proof, if you are retrenched or hospitalised due to illness or an accident and can’t meet your monthly payment obligation. It is likely that your Credit… read more

No, there is no reason why entering debt review should affect a potential employer’s decision to hire you, as it shows you have taken charge of your debt situation. On the other hand, if they find out you are over-indebted and haven’t done anything about it, this may cause a prospective employer to view you as… read more

Yes, if only a 17.1 has been issued. Maybe, if you don’t yet have a court order and your financial situation has changed. No, if you have a granted court order.

Many people ask, “Why use a debt counsellor?” and the answer is simple. A debt counsellor can place you under debt review and ensure that your assets are kept safe from repossession… read more

In a sense, yes. When placed under debt review all your accounts are frozen and the terms of repayment are negotiated by your debt counsellor… read more

Once debt review has finished and you are no longer over indebted, your accounts will be open to be used once… read more

Once National Debt Advisors has received confirmation that all your accounts are settled and your home loan payment is up to date, a clearance certificate will be issued to you… read more

As a formal process, debt counselling and its related costs are governed by the National Credit Act. With a monthly repayment amount specific to… read more

For debt review to be fully implemented, a court order has to be granted. This order order is put in place to legally protect consumers and their finances from… read more

Basically, yes you can. As debt review is not a credit agreement itself, clients can still rent property while under the process. Your debt counsellor can … read more

Debt review is generally considered a much more efficient and effective route to removing debt as opposed to making other arrangements. The process is… read more

If you are over indebted, with too much outstanding debt to make ends meet and not enough money to cover basic expenses, you need debt review and… read more

While both offer relief from debt, only one actually frees you from debt. Debt consolidation is when you take out one large loan in order to… read more

Creditors do continue charging fees while under debt review, however the process becomes a little different – in a sense you are no longer charged directly… read more

Dealing with divorce can always be a tricky time, with debt review however, it completely depends on your own, unique situation… read more

While under debt counselling, your monthly payments will depend not only on your outstanding amounts but also the credit agreements put forward by your debt counselor… read more

Depending on which debt solution you choose, different regulations and rules are provided, although the differences are slight… read more

This will depend entirely on the types of debt you have outstanding as well as the income you have at your disposal. Some debts cannot be put under debt review and others are low enough to allow for repayment without debt review… read more

If you are married in community of property, both you and your partner have to apply for debt counselling and undergo the process as a couple or single entity… read more

Once an agreement has been reached between creditor and debt counselor, the decision is set in stone so to speak… read more

If clients miss monthly repayments that fall under their debt review, if they are handling repayment, the credit providers may terminate the client’s debt review agreement… read more

While under debt review, you are free to do as you wish as long as your debt counselor is informed of any major life decisions like moving overseas… read more

When you are under debt counselling or debt review, you are legally protected from being harassed by your credit providers. If your creditors send you any legal documentation, it is recommended that you inform your debt counsellor… read more